What to Expect at a Veterinary Appointment
Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.
Please arrive approximately 10 minutes early to fill out our New Patient Form. To save a bit of time, you can complete the New Patient Form online in advance.
Meet Your Veterinarian
A member of our team will review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
After your visit, we will create a detailed report of our diagnosis, the discussion we had with you, and your pet's treatment plan. We will keep this information on hand for whenever you need it.
Our Pet Care Philosophy
We proudly serve pet owners in Bellevue. We are dedicated to providing state-of-the-art veterinary service to you and your pet with care and compassion.
We are passionate about preventive care, client education, and providing comprehensive emergency and rehabilitative care to Bellevue pets.
Pet Owner Resources
Click on a link below to view or access resources for pet owners.
Pet Medical Records | Log in to view your pet's medical records.
Pet Medical Records App | Download the app for easy access to your pet's medical records.
Financing Options | Financing options to help manage pet care expenses.
New Patient Form | Online form for the information we need at your pet's first visit.
What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
To help you pay for your pet's veterinary care we are also proud to offer CareCredit financing.
- Are there payment plans available for my pet’s care?
Will I be provided with an estimate of costs?
Our team will provide a good-faith estimate of the cost of our services prior to treating your pet. However, unforeseen circumstances may arise that impact your final bill.
We will always discuss our written estimate with you before you leave our facility, and require a deposit based on our estimate prior to any further treatment.
- Should I call ahead to book an appointment?
What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment for any reason, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
What types of animals do you treat?
We take care of all small domestic pets such as cats and dogs, and exotic pets such as birds, rabbits, reptiles, and rodents.
Where can I purchase my pet's prescription and food?
At Sawtooth Animal Center we have done all we can to make purchasing your pet's food and supplies as easy as possible
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
Visit Our On-Site Pet Food & Supply Shop
Our shop offers a wide selection of the highest quality, carefully chosen foods, including natural, gluten-free, limited ingredient, and prescriptive diets. for your cats and dogs.
What are the fees associated with an emergency visit?
A deposit payment is required for all emergency examinations. Once the staff and doctors have examined your pet, an estimate for treatment will be given to you to determine a treatment plan.
If further hospitalization, diagnostics or surgery are required, a deposit is required upfront, with payment in full due when your pet is discharged.
Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.